Question 1

Does BengalPC offer international warranty on GPUs and laptops?

Accepted Answer

Yes. All products on bengalpcbd.com include free international warranty. BengalPC covers all shipping costs to the Thailand authorized service center.

Question 2

How do I claim international warranty if my product fails?

Accepted Answer

Return the product to our Gulshan office by courier or in person. We test it, confirm the fault, ship to Thailand authorized service center. 2 months turnaround.

Question 3

Are BengalPC products officially imported?

Accepted Answer

Yes. Imported directly from authorized overseas distributors. Official Thai warranty - no grey market, no unofficial repairs.

Question 4

Do you deliver outside Dhaka?

Accepted Answer

Yes. Nationwide via courier. WhatsApp +880 1974-492909 for details.

Question 5

What if a product is defective on arrival?

Accepted Answer

Any product with a fault within 7 days is replaced - no questions asked.

Question 6

Do you offer EMI payments?

Accepted Answer

Contact us directly - WhatsApp +880 1974-492909.

Question 7

How long does shipping take in Bangladesh?

Accepted Answer

Dhaka: same or next day. Outside Dhaka: 2-4 business days via courier.

Question 8

Where is the BengalPC physical store?

Accepted Answer

Gulshan Tower, Road 53, Lift 12, 13th Floor, Dhaka. Open Sat-Thu, 10 AM - 8 PM.

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Whole Bangladesh